NEXUM.AICore Engine
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E-commerce

AI-Powered WhatsApp Automation
for E-commerce

Recover abandoned carts, automate order updates, and deliver personalized shopping experiences — all through WhatsApp.

98%
WhatsApp Open Rate
4x
Higher Conversion vs Email
40%
Cart Recovery Rate
24/7
Automated Support

The Challenge vs. The Solution

E-commerce faces unique customer engagement challenges — here is how Nexum AI solves them.

The Challenge

70% of shopping carts are abandoned

How Nexum Helps

Recover 40% of lost sales with automated WhatsApp reminders using personalized messages and direct checkout links.

The Challenge

Customers expect instant responses

How Nexum Helps

Provide 24/7 instant support with AI that answers product questions, order status, and returns — no wait times.

The Challenge

Email open rates are below 20%

How Nexum Helps

Reach customers where they actually respond — WhatsApp boasts 98% open rates within 5 minutes.

Use Cases for E-commerce

Powerful automation flows designed specifically for online stores.

Abandoned Cart Recovery

Automatically send personalized WhatsApp reminders to customers who left items in their cart, with direct checkout links.

Order Updates & Shipping

Keep customers informed with real-time order confirmations, shipping updates, and delivery notifications via WhatsApp.

Product Recommendations

Use AI to analyze purchase history and browsing behavior to send tailored product suggestions directly to each customer.

Post-Purchase Follow-up

Automate post-purchase engagement including delivery confirmations, review requests, and reorder reminders.

Key Integrations

Shopify
WooCommerce
Stripe
VTEX
Mercado Pago

Frequently Asked Questions

Everything you need to know about WhatsApp automation for e-commerce.

How does WhatsApp automation increase e-commerce sales?
By engaging customers on their most-used messaging app with personalized product recommendations, abandoned cart reminders, and time-sensitive offers — all triggered by customer behavior in real time.
Can Nexum AI integrate with my existing e-commerce platform?
Yes, we offer native integrations with Shopify, WooCommerce, VTEX, and more. Our API also supports custom integrations with any platform.
Is it compliant with data privacy regulations?
Absolutely. Nexum AI is GDPR-compliant and follows WhatsApp's Business API policies. Customer data is encrypted and never shared with third parties.
How long does it take to set up?
Most e-commerce stores are up and running in under 30 minutes. Our no-code platform lets you configure triggers, templates, and automation flows without developer help.
Can I automate both sales and support on WhatsApp?
Yes. You can build separate flows for sales (product recommendations, cart recovery) and support (order tracking, returns, FAQs) — all within a single platform.

Ready to Transform Your E-commerce Store?

Join thousands of online stores using Nexum AI to automate sales and support on WhatsApp.